“We approach our customers and appeal to them differently in the U.S.”
A member at Mission Hills Country Club, Rancho Mirage, Calif., since 2015
BY LOUIS MARROQUIN / PHOTO BY CHRIS SORENSEN — Winter 2016
Who he is: Senior vice president for the Americas at All Nippon Airways, Japan’s largest airline. With its focus on hospitality and design, ANA has earned multiple awards, including three consecutive five-star ratings from Skytrax, a U.K.-based company that annually ranks the world’s best airlines and airports.
Top of mind: “We want to become an easily recognized Japanese airline that attracts business from not only Japanese nationals and expats, but Americans as well.”
Continental assimilation: The airline has increased its North American visibility during the last three years by adding flights from Japan to Houston; San Jose, Calif.; Seattle; and Vancouver. Last year, it became the official airline of the LPGA and title sponsor for the ANA Inspiration, formerly the Kraft Nabisco Championship.
Golf ties: On March 28, the LPGA tournament returns to Mission Hills. “We believe this tournament can be an inspiration to all young female golfers, as well as anyone who is dedicated to achieving a dream.”
Movie magic: As part of a five-year partnership with the Star Wars film franchise, ANA debuted a 787 inspired by the films’ R2D2 character in October. In March, it rolls out a 777-300ER honoring BB-8, a character from the latest sequel, Star Wars: The Force Awakens.